Superior Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Hotel · Melbourne · Victoria
Mercure Melbourne Southbank
A 4-star stay on Riverside Quay, a short walk from the river promenade, restaurants and Melbourne's central attractions.
- Walk to Southbank restaurants and the Yarra promenade
- Guest-rated 8.3 for service and 8.4 for staff
- 24-hour reception and express check-in/out
8
Great
4085 reviews
Booking.com 8 · 4085 reviews
About
Mercure Melbourne Southbank
Mercure Melbourne Southbank sits on Riverside Quay, in the heart of Melbourne's Southbank precinct. The Yarra River promenade is a minute's walk away, and the CBD, Federation Square and State Theatre are within easy reach. The hotel is rated 8 out of 10 by guests, with 4,085 reviews.
The property offers a restaurant, bar, coffee shop, and room service. All rooms come with air conditioning, heating, flat-screen TV, and free toiletries. Wi-Fi is available throughout. The 24-hour reception, express check-in/out, and luggage storage make arrivals and departures straightforward.
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Location for exploring Melbourne — Guests consistently rate the location highly, with the river promenade, restaurants, Federation Square and public transport all within easy reach.
- Service and staff praised — Guest scores of 8.3 for service and 8.4 for staff support reviews that mention attentive, helpful staff and smooth check-in.
- Breakfast with variety — Multiple reviews highlight the breakfast selection, with hot and cold options and a varied menu.
- Comfortable, clean rooms — Reviews describe rooms as clean, comfortable, spacious and well laid out, with a rating of 8.2 for rooms.
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Worth weighing
4 to weigh- No on-site parking — The hotel does not provide parking, so you'll need to plan for street parking or use public transport.
- No pets allowed — Pets are not permitted at this property, so you'll need to make other arrangements if travelling with an animal.
- Comfort score lower than other categories — While rooms are generally rated well, the comfort category scores 7.3, slightly below the overall guest rating of 8.0. This may reflect personal preferences on bedding or noise.
- Facilities score modest — The facilities category rates 6.8, the lowest of all guest scores. Some guests may find amenities limited, though specific criticisms are not detailed in the reviews.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Accessible Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Superior Family Room
- 2 King Size Beds
- Shower
- Heating
- Air conditioning
Superior Twin Room River View
- 2 Single beds
- Shower
- Heating
- Air conditioning
Deluxe King Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Deluxe King Room River View
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Standard Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Superior Queen Room River View
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Standard Queen Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Superior Queen Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Express check-in/ -out
- Luggage storage
- Lift
- Safe deposit box
- Security
- Key card access
- No smoking on site
- No pets allowed
- Rooms/ Facilities for disabled
Food & Drink
- Restaurant
- Bar/ Lounge area
- Coffee shop
- Room service
- Electric kettle
- Dining table
Room Comforts
- Air conditioning
- Heating
- Sitting area
- Carpeted floor
- Flat-screen TV
- AM/FM alarm clock
- Ironing facilities
- Free toiletries
Services
- Housekeeping
- Laundry
- Wi-Fi
Family
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8/10 from 4,085 reviews
Booking.com · 8 · 4085 reviews
8Verified guest“Breakfast was delicious, with a varied menu to choose from.”
8Verified guest“Exceptionally clean room with a window facing the Eureka Tower; tea and coffee provided.”
8Verified guest“The location is excellent.”
8Verified guest“We had a double room with a kitchenette.”
8Verified guest“Great location with easy access to Southbank and city transport, and the rates were good compared to other hotels.”
8Verified guest“Booked a double room with a sofa bed – everything was perfect. The food was fabulous, especially the fruit and bacon. The central location was magnificent, close to everything.”
04 — Location
Getting around Melbourne
The property sits in Melbourne.
Southbank Promenade: A minute's walk from the hotel, the river promenade offers restaurants, bars and scenic views – a favourite for evening strolls.
Federation Square: Across the bridge, about a short walk, this cultural hub hosts events, galleries and dining, and is a gateway to the CBD.
State Theatre: Around 550 metres away, this is a convenient walk for catching a performance or show.
9 Riverside Quay, Melbourne, Victoria, 3006, Australia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 297 rooms
06 — Questions
Frequently asked
Does Mercure Melbourne Southbank have parking?
No, the hotel does not offer on-site parking. You may need to use nearby public parking or alternative transport.
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 11:00.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Is Wi-Fi available throughout the hotel?
Yes, Wi-Fi is available throughout the property.
Does the hotel have a restaurant or bar?
Yes, there is a restaurant, bar/lounge area, and a coffee shop on site.
Are there accessible rooms?
Yes, there is a Standard Accessible Twin Room, and the hotel has rooms/facilities for disabled guests.
The bottom line
A reliable, well-located choice for seeing Melbourne's Southbank and CBD, with strong guest scores for service and staff. The lack of parking and pets might be deal-breakers for some, but for most travellers it's a solid, comfortable base.
8Based on guest scores and reviews — 8/10 overall.
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